Shipping policy

Thank you for shopping at zjkqdjyyx.com. Please review the following shipping terms to understand our delivery process, shipping time and related rules.

All orders will be processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next working day.

Standard shipping delivery time: 7–15 business days Delivery time may vary slightly due to destination, customs inspection, peak seasons or logistics delays.

Once your order is shipped, you will receive a confirmation email with a valid tracking number. You can track your package status online at any time.

We offer different shipping rates based on your order amount and delivery area. Free shipping service is available for eligible orders according to our ongoing store rules.

All international shipments may be subject to local customs duties, taxes or related fees. These charges are the buyer’s responsibility. We do not cover customs fees for international orders.

Shipping delays may occur due to bad weather, transportation interruption, customs clearance or force majeure situations. We will not issue refunds for delayed deliveries caused by uncontrollable factors.

If your package is lost or marked as delivered but you have not received it, please contact our customer support within 7 days. We will assist you with checking and solving the problem.

If you have any questions about shipping, feel free to contact our support team anytime.